Frequently asked questions
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General
Do I need to connect my bank?
No. You upload your credit card statement yourself, as PDF or CSV. Pairoli never gets access to your bank account.
Which credit cards are supported?
Credit card statements from Rabobank, ABN AMRO and ING (issued through ICS) are read as PDF. For bunq and Revolut you upload the CSV export. Other banks usually work too through our general reader; if not, we’ll help you out.
What if an invoice doesn’t arrive by email?
Upload it on the line, or let your AI assistant fetch it from services that keep invoices in a portal.
Does this replace my accounting software?
No. Pairoli works alongside your accounting software and makes sure your bookkeeper gets everything complete. The bookkeeping itself still happens in Moneybird, Exact or whatever your bookkeeper uses.
Can I cancel monthly?
Yes. Monthly plans can be cancelled every month. Choose yearly and you pay for ten months.
What happens to my data if I leave?
Let us know and we’ll delete your account with all your invoices and statements. A button to export everything yourself is on its way.
Matching and statements
How accurate is automatic matching?
For subscriptions and regular suppliers nearly everything is matched automatically. Doubtful cases are never matched silently: you get a suggestion you confirm yourself.
What if the amount is slightly different?
If the amount is right to within a few cents, Pairoli matches right away. For an invoice in another currency, Pairoli converts with the ECB daily rate and accepts a small difference, because your bank uses a slightly different rate.
Does my data go to an American AI?
No. Pairoli only uses Mistral, a European company, and only for the doubtful cases.
Can one invoice belong to two lines?
Pairoli matches invoices per line. For an invoice that covers two charges, match it to the line it fits best and explain the second with a note.
What if a refund falls in the next month?
Then the credit line shows up for review on that month’s statement. Close it with a note referring to the original purchase.
Getting invoices in
Can I set up automatic forwarding?
Yes. In Gmail or Outlook, create a filter on your supplier’s sender address that forwards to your Pairoli address.
What if an email contains several invoices?
Every PDF attachment becomes its own invoice. You don’t have to forward them separately.
Can colleagues forward too?
Yes. Anyone who knows the address can send invoices, including colleagues with their own card.
What if a line really has no invoice?
Close the line with a note, for example “personal” or “parking meter”. That note is included in the PDF for your bookkeeper.
Can I see which supplier is missing most often?
Yes. The list of missing lines reads per supplier, and for recurring suppliers you can switch on a fetch recipe.
How often do I get the reminder?
Once a week, only when lines are open, and only to team owners.
AI assistant
Which AI assistants work with it?
The connection is built and tested with Claude. Because it’s a standard MCP server, other assistants with MCP support can connect too.
Is Anthropic a Pairoli sub-processor then?
No. You use Claude yourself, with your own account. Pairoli only provides instructions and receives the invoices. We still list it on our privacy page for completeness.
What if a supplier asks for a login code?
Then your assistant stops at that supplier and reports that signing in is needed. It never enters passwords or codes.
Pricing and payment
Do I need to enter a credit card to start?
No. The free plan needs no payment details. You only choose a paid plan when you need more.
Can I cancel monthly?
Yes. Monthly plans can be cancelled every month. A yearly plan is paid upfront and costs ten months.
What counts as an invoice?
Every invoice Pairoli stores, so every forwarded or uploaded PDF. Duplicates don’t count.
Can I switch plans later?
Yes, at any time. You keep all your invoices and statements.